CTTI transforms the Generalitat de Catalunya with Microsoft Dynamics 365

Written by Ugme1 November 30, 2021 0 comment

The Center for Telecommunications and Information Technology (CTTI), a public company that brings together the computer and telecommunications services of the Generalitat de Catalunya, is using the Microsoft Dynamics 365 platform to manage in a unified way all the information related to its customers. This enables personalization and omnichannel attention for better customer experiences and improved customer satisfaction and retention.

Read More…